Why I just purchased also prompts me that you are not authorized to use this account

[qixi]

[Memes]

2 hours ago, qixi said:

https://proofcore.io/forums/support/ you need a hwid reset.

[xepheon]

So it looks like this is a necessary step that everyone has to go through? 
I didnt see that we had to open tickets and wait for hwid resets in the how to use guides, unless I missed it.... if its not there,  itd be nice for future users to know so they dont end up buying, then not being able to use and waiting for a ticket  (thats what im doing now).   Or at least let them know that when they buy the product, they wont be able to use it until someone gives them a hwid reset that way they know ahead of time and they wont be so irritated
 

Edited February 9, 2023 by xepheon

[ketchupspooge]

how long did you wait for the ticket to resolve/HWID reset?

 

[Chemisterio]

1 hour ago, ketchupspooge said:

how long did you wait for the ticket to resolve/HWID reset?

 

The standard waiting time is 24 hours